Privacy policy

Privacy & Cookies Policy

At Lalas, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring a safe, secure shopping experience.

We recommend reading this policy carefully to understand how we collect, use, and protect your data. Please note, this policy may be updated from time to time. We encourage you to review it periodically.

1. Information We Collect

When you interact with our website or services, we may collect:

Your name, contact number, email, postal address
Purchase and transaction details
IP address, browser type, device details, and location
Preferences and interests (based on your activity)

We do not collect or store your credit/debit card or banking details. All payments are securely processed by third-party payment gateways.

2. How We Use Your Information

Your data helps us to:

Process orders and payments
Send updates, offers, or service-related communications
Understand your preferences and improve your experience
Prevent fraud and ensure site security
Conduct surveys, contests, or feedback activities

You can opt out of promotional messages anytime via the “Unsubscribe” link or by contacting us.

3. Cookies and Tracking Technologies

We use cookies and web beacons to:

Remember your preferences
Track website traffic and behavior
Show relevant ads and offers
Improve overall site performance

You can disable cookies through your browser settings. However, this may affect some features on our site.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

Our affiliates and service partners (e.g., delivery, support, payment providers)
Legal authorities, if required for compliance or protection
Co-branded event or promotion partners (only with your consent)

All such sharing is done under strict confidentiality and only for the intended purpose.

5. Your Rights and Choices

You can:

Access or correct your personal information
Delete your account or request data removal
Object to promotional communication or data processing

Simply contact us at info@lalaherbal.com to exercise your rights.

6. Data Security

We use industry-standard security measures, including SSL encryption, to protect your information. Our systems comply with international standards like ISO/IEC 27001.

7. International Data Transfers

If your information is transferred outside India, we ensure it's protected in line with Indian laws and global privacy principles.

8. Third-Party Links and Ads

Our site may link to third-party websites. Please note that their privacy policies apply, and we are not responsible for their practices.

9. Children’s Privacy

Our website is not intended for users under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

10. Policy Updates

We may update this policy from time to time. Major changes will be notified via email or website announcements.

11. Consent

By using our website, you agree to this Privacy & Cookies Policy and consent to the collection and use of your data as described.

12. Contact Us

Have questions or concerns?

📧 Email: info@lalaherbal.com
📞 Call/WhatsApp: +91 91777 47574